Page 19 - TCE Annual Report 2019-2020

Delivering Aspirations | Achieving Scale

Talent retention and profitability are significant • We now have a fair share in the development of
challenges faced by the highly fragmented infrastructure in India with 14 Smart Cities, 50
engineering consulting industry. TCE took it upon Amrut Cities, millions of metres of piping, multiple
itself to work on these challenges and successfully GWs of power generation, millions of litres of
managed a reduction in the attrition rate by 35% to water and wastewater management, etc.
reach 13%. Our profitability, on the other hand, grew
by 22%. • TCE has promoted the use of smart project
management applications that help reduce the
TM
Performance Review exchange of paper. We launched TCE SmartSite
FY 2019-20 saw the highest growth in the company’s to manage and track all steps, encourage
58-year history. Total revenues (excluding other collaboration and show real-time status with
income) grew 11.4% over the previous year closing at the help of interactive dashboards. We also use
Rs 782 crores (772 excluding revenue from consortium Suraksha App for daily tracking of site safety
contracts) for FY 2019-20. A well-balanced portfolio indicators. We promote increased use of drones
and the right mix of domestic and international and fixed point photography to reduce the need
projects helped us achieve these numbers. for manual inspection.

• We took part in the Tata Business Excellence • This year, we bagged our first metro rail project
Model (TBEM) Assessment 2019 and were (Agra Metro), not only a prestigious project but
assessed as ‘Emerging Industry Leaders’ after also a successful start of a new sector. We are
crossing over to the 551-650 band. Excellence is a building our capabilities in the transport sector
journey and while we are still working to improve and are successfully bidding for a larger share of
ourselves in many areas - the firm foundation the pie.
of processes, system, tools and culture we have • 44% of our total revenues were derived from
built will undoubtedly enable us to achieve new strategic relationships, providing consistency in
milestones in coming years.
earnings and establishing TCE as a reliable, long-
• TCE moved up in rank in the ENR Top 225 term and trusted associate globally.
International Design Firms to 127. In FY 2019-20, • TCE expanded its footprint in the Middle East
42% of our revenues and 49% of our FY 2019-20 with the setting up of a subsidiary and an office
business acquisition came from international in Saudi Arabia and signing of an MoU with Saudi
markets. Our niche capabilities ensured Aramco for various identified areas such as Power,
large businesses from international marquee Digitisation, Smart Cities, Energy Management,
customers.
Water and Environment, etc.
• TCE is proudly associated with ITER the world’s • Streamlined Delivery Operations ensured
massive fusion experiment with a collaboration high revenue productivity and Optimised
involving thirty-five nations. Fifty of our young Establishment Costs ensured establishment
and bright minds are working on the project. overheads remained flat, contributing to a robust
ITER (“The Way” in Latin) is one of the most bottom line.
ambitious energy projects in the world today.
Located in southern France, 35 nations are • A strategic focus on customer centricity and
collaborating to build the world’s largest tokamak, increased thrust on opex services across the
a magnetic fusion device that has been designed businesses lead to all business units within TCE
to prove the feasibility of fusion as a large-scale being profitable.
and carbon-free source of energy based on the
same principle that powers our Sun and stars. • Sturdy order book in FY 2018-19 of 1096 crores
provided a good head start for FY 2019-20 and
• TCE has been increasing its focus on Opex the year closed with another good order booking
projects to move away from the cyclical nature of number of 990 crores.
Capex investments. 27% of FY 2019-20 revenues
came from clients’ opex investments (operational Our continued pursuit for excellence, focus on the
investment of customers in their asset lifecycle customer, targeting strategic geographies and unique
management). delivery models specific to each geography, augured
well.
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