Page 65 - TCE Annual Report 2019-2020

Delivering Aspirations | Achieving Scale

monitor wellbeing and also acted as a channel pandemic, we felt that the existing insurance cover
of regular communication and updates. With the provided by the company to its employees and their
contagious nature of the pandemic, our teams not families was not enough. We teamed up the Admin
only maintained a tab on the employee health but and Finance teams and conducted extensive research
extended the same attention and care to the family and negotiations with various banks and insurance
companies to put together information and best
Within two weeks of the announcement of the options for the employees to choose. An aggressive
pandemic, the entire organisation seamlessly campaign followed to educate and encourage
transitioned to working from home. Our IT, Admin employees to take the additional insurance cover, by
and HR teams ensured that employees experience either opting for a top-up on the existing medical
minimal discomfort and least disruption. Desktops and insurance through the current insurance provider
laptops were quickly shipped to employees’ residence, or opt for a COVID19 specific policy provided by the
and VPN connections provided smooth working from existing insurance provider or banks with company
home. Our employees also promptly oriented to the salary accounts. A series of emails and location
new standard way of working from home, and a series wise virtual group calls ensured that the employees
of communications helped impart best practices to understand the options and make the best decision
make work from home more productive. in the current trying times. As a result, close to 53%

As we went through different phases of the lockdown, of employees opted for additional insurance in some
we created Standard Operating Procedures for form or the other.
reopening of Construction sites, and offices and While the fight with COVID19 is far from over, we wish
published them on our website, making it freely health and well being for all our stakeholders.
available for use.

Over time we realised the high treatment and
hospitalisation costs to tackle the ongoing COVID19

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