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Even sports are not far away, and AI has made it fair will enable Human Resources function to predict
and better, whether a goal is legal or not in Football to responses to such questions:
whether the Batsman is out or not in Cricket.
Which candidates are likely to join?
THE NEED FOR ARTIFICIAL INTELLIGENCE
– WHY? When would these candidates expect to join?
Which employees are most likely to leave the
The VUCA World is moving towards the need for agility, organisation?
disruption, and information on hand. AI is reshaping,
and revolutionising human lives in all spheres, so Who is expected to be the most productive?
organisations adopt AI to enhance growth and improve
productivity. This article shall study the AI technology’s What would be the expected future performance
usefulness, impact on HR Management, relevance, post-training is imparted?
its merit & demerits. Today, as all are aware of digital
transformation and automation, AI shall find various Who is most likely to be promoted?
requirements in these Human Resources work process Who is the most likely candidate as a Successor to
areas.
the role?
AI is changing the lives in multiple walks of life, and its APPLICATION IN HR – HOW?
presence is growing in all industries and various sectors
of industry.
Organisations are trying to use AI in specific wherein
The levels in which AI shall affect human life is they feel confident that it can assist the HR personnel,
employee, and the organisation in improving
Automation of mundane, tedious, time-consuming productivity, efficiency, and reducing cost.
tasks
1. Recruitment and Onboarding
Augment Human capabilities/abilities
AI helps recruiters analyse large data points, identify
Amplification of the Human functions and shortlist suitable candidates quickly for an
interview. AI provides solutions to explore not only
AI empowers HR personnel with quality data and structured data but also unstructured data points.
enables them to work efficiently, i.e. to attract and
retain top talent. AI refers to a technology that can As a Talent Acquisition solution, AI will help eliminate a
perform tasks otherwise performed by humans. These significant percentage on candidates by scanning and
are not used in all functional areas, but only in a few analysing the profiles, thus reducing the time otherwise
functions where it is useful in many companies. In spent by the HR Team. This will help the recruiter in
general, the following tasks can be replicated like: assessing and evaluating a smaller percentage of
problem-solving, scheduling, training & reasoning, etc. eligible candidates. As a result, AI would enhance the
quality of decision making in hiring.
AI’s benefits in HR and workforce shall not be seen
immediately, but it is a journey. We can observe AI bots and assistance are used to provide a faster
short term benefits in automation, medium-term and efficient guide to the job applicant or candidate
benefits by augmentation, and long-term benefits by matching the job requirement and responding to
in the enlargement of Human Tasks. Therefore, HR applicant queries through NLP tool. Thus, resulting in
professionals need to begin experimenting with AI increased candidate engagement. The usage of AI in
implementation benefits in the organisations and recruitment reduces candidate drop-off rates.
delivering value to the function. AI will not replace
or reduce the HR roles instead will augment HR Another importance of AI is, it removes human bias
capabilities and create a collaborative environment. during recruitment which can’t be released during
human evaluation. AI works on logic and reasoning,
Artificial Intelligence, along with it’s two major so screening the right candidates avoids unfair hiring
components – Machine learning and Deep Learning, practices and reduces human bias.

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