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DIGITAL TRANSFORMATION

FOR FACILITIES MANAGEMENT

igital Transformation is applying digital even identifying potential malfunctions before they are
capabilities to processes, products, and assets visible to the naked eye.
Dto improve efficiency, enhance customer
value, manage risk, and uncover new monetisation The top technologies enabling the digital
opportunities. transformation of facilities management include:

Facilities Management (FM), is a multidisciplinary Big Data Analytics
field devoted to the proper operation of all aspects of The Internet of Things (IoT)
buildings including Security, Cleaning, Landscaping,
Health and Safety, Fire Safety, Maintenance, Testing Blockchain-based systems
& Inspection and Asset Management. It is mostly
associated with office blocks, shopping complexes, Artificial Intelligence
arenas, schools, convention centres, hospitals and
hotels etc. Computerised maintenance management systems
(CMMS)
The use of new technologies and full digital
transformation in facilities management has some Energy management systems (EMS)
primary benefits—more customer touchpoints,
visibility and data-driven decision making. When Building automation systems (BAS)
facility managers understand their existing operations, Interactive voice response systems (IVRs)
associated costs, and issues, they can present a more
robust business case to expand the budget to address What new digital technologies are offering today is the
the maintenance backlog and other needs. Similar ability to collect information from anywhere (a building,
digital capabilities applications include implementing a a piece of equipment, a vehicle, a process) create giant
preventive maintenance program, using data to make data silos and convert them into knowledge so that the
maintenance decisions, prioritising repairs, preventing appropriate action takes place towards a more efficient
minor issues from causing significant disruptions, and operation.

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