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                                                                                            22  Annual Report 2020-21





           Value Creation


           Model






        At TCE, we are constantly reimagining and reinventing our offerings to deliver customer
        aspirations and ensure growth. Providing best in class solutions using the latest technology and
        innovative solutions not only ensures timely delivery it also helps save costs for the customer, thus
        making us a partner of choice. Creating value for all the stakeholders and taking actions aligned
        to our strategic focus areas helps us create sustainable long-term value.




        STRATEGIC FOCUS AREAS




        CUSTOMERS                           FINANCIAL                           PROCESSES
        •   Offer cross business and        •   Focus on profitability with     •   Strengthening processes
            integrated solutions across        working capital optimisation        for operational,
            customer asset lifecycle        •   Acquire business in new sectors;   technology excellence
        •   Trusted advisor to marquee         50: 50 international domestic mix   •   Productivity
            clients                            of orders                           improvement & cost

        •   Customer engagement and         •   Focus on large deals and           optimisation
            customer satisfaction              work with consortiums and
                                               partnerships


                                            ATTRACT, RETAIN AND                 RESPONSIBLE MEMBER
        PEOPLE AND LEARNING
                                            RETRAIN TALENT                      OF SOCIETY




        RESOURCES AND RELATIONS




        TECHNOLOGY & MANAGEMENT             MATERIALS, TOOLS & EQUIPMENT        FINANCING
        INSIGHTS                            •   Design suite                    •   Equity
        •   Design Engineering              •   Application licenses            •   Debt
        •   Project Management              •   Hardware
        •   Consultancy
        •   OPEX optimisation
        •   Knowledge Management


        EMPLOYEES                           RAW MATERIAL
        •   For engineering solutions
                                            SUPPLIERS AND VENDORS
        •   At project sites
        •   Shared services


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