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22 Annual Report 2020-21

TALENT MANAGEMENT

2020 was, in many ways, an extraordinary year. It brought many unprecedented challenges and
opportunities, heightening the need for our people strategy to keep pace with the fast-changing tide.
At TCE, our workforce is the life force of our business, and ensuring their well-being is the bedrock of
our people agenda. Thus, even in the face of the impending Pandemic, we galvanised our efforts and
responded promptly with clear priorities and measures to keep our people safe. Understanding and
responding to the trends shaping the future of work enabled us to create the best possible virtual
environment for our distributed workforce.

Our agile people processes and digital readiness ensured that ENHANCED EMPLOYEE EXPERIENCE THROUGH
we could architect an intelligent digital workplace to navigate CONNECTION AND COMMUNICATION
shifting employee expectations and firmly position them for For TCEites, the COVID-19 year introduced us to the new work
success in a remote setup.
culture and brought us closer together. We embarked on a
Our commitment to ensuring an inclusive, innovative, journey of enhanced employee experience to ensure that
meritocratic, and people-centric culture has not wavered in our employees were equipped with the right know-how and
these challenging times, translating into all aspects of our positive mindset to navigate the ensuing uncertainty.
people processes, including onboarding, engagement, training, At the onset, we began by connecting with employees on
performance management, etc.
virtual calls across all the delivery centres and project sites
based in various geographies - both domestic and international.
These calls helped us carry regular health check-ins with our
employees and their families, and more importantly, helped us
understand their challenges and state of their well-being during
the Pandemic. These calls between Business and HR leaders
with the employees helped establish a sense of reassurance and
reinforced the Tata culture of compassion and empathy at TCE.

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